Privacy Policy

Introduction

The Hobby Reserve ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect information you provide directly:
- Account information (name, email, password)
- Shipping and billing addresses
- Payment information (processed securely by our payment provider)
- Order history and preferences
- Communications with our support team

We automatically collect:
- IP address and browser information
- Device and operating system details
- Pages visited and actions taken
- Referring website

How We Use Your Information

- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our products and services
- Send marketing emails (with your consent)
- Prevent fraud and ensure security

Cookies

We use cookies for essential site functionality, analytics, and personalization. You can manage preferences through our cookie consent banner or browser settings.

Data Sharing

We share data only with:
- Payment processors (Stripe)
- Shipping carriers
- Email service providers
- Analytics services
- Legal authorities when required

Your Rights

You may request to access, correct, or delete your personal data by contacting us at support@thehobbyreserve.com.

Your cart is empty